Terms & Conditions

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Terms & Conditions

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Acceptance

By using BridalBuddy, you agree to comply with all these terms.

Platform Role

BridalBuddy acts as a booking platform connecting stylists and clients.
We do not provide makeup services directly.

Stylists are independent professionals responsible for:

✔ Quality of their service

✔ Pricing & availability

✔ Behaviour and professionalism

Payments & Commission

✔ Client must pay advance to confirm booking

✔ Remaining payment paid after OTP completion

✔ Platform commission and GST apply per booking

✔ Razorpay fees may be added to final bill

Cancellation Rules

Last-minute cancellations may result in non-refund of advance

BridalBuddy may charge penalty fees for repeated misuse

Travel & Location

Stylists may charge travel allowance based on actual distance/time.

OTP Completion

Booking is completed only when client gives OTP to stylist.
This ensures:
✔ Service delivered
✔ Payment released correctly

Platform Rights

BridalBuddy may:

✔ Modify availability of services

✔ Suspend fraudulent accounts

✔ Remove inappropriate images or content.

Media Usage Consent

By booking or participating in events:

You allow BridalBuddy to use photos/videos for marketing & social media
without additional compensation.

Liability

BridalBuddy is not liable for:

✔ Allergies, reactions from products used by stylists

✔ Loss or damage of personal items

✔ Any misconduct by stylist/client (to be legally handled between involved parties)

However, we assist with dispute resolution to maintain trust.

Governing Law

These Terms are governed by Indian laws.
Disputes handled under Tamil Nadu jurisdiction.

Stylists must:

✨ Submit valid ID proof

✨ Maintain hygiene + professional conduct

✨ Avoid sharing personal contact details outside app

✨ Complete booking only after OTP entry

✨ Understand commission & payment settlement terms

✨ Violation may result in account removal.